RESOLVED - WB 7 build 220 crashes MS Outlook

By Posted October 18, 2009 18:02:25

Ever since I updated WB 7 (today, Sunday) I've been unable to read/send emails because whenever I open an email, or try to send one Outlook goes belly up.
As soon as I excluded Outlook from being skinned by WB everything was OK.

WB info:

Your computer has a Windows Experience Index base score of 5.2
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 2 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 3 is attached to ATI Radeon HD 4850 X2

Wblind.dll         2009/10/14 21:20:20
Wblind64.dll         2009/10/14 21:20:11
Wbsrv.dll         2009/10/09 19:56:52
SevenConfig.exe         2009/10/13 15:17:26
Wbload.exe         2009/08/03 18:38:10
Wbhelp.dll         2009/07/29 22:11:07
Tray.dll              2009/08/03 18:38:19
Wbload.dll              2009/09/25 15:41:28
Screen.exe         2009/08/29 01:21:05

Outlook:

MS Office Outlook 2007 (12.0.4517.104)

+37 Karma 9 Replies 1 Referral
October 18, 2009 18:27:54

What skin are you using?

October 18, 2009 18:41:21

At the moment Tigris by Tiggz, but have switched between other skins, with same result. (Even SDD skins)

October 19, 2009 13:24:28

I'm having the same problem, except that it is not limited to Outlook any application from Microsoft Office 2007 crashes if its skinned. Doesn't matter what skin is used the MS Office program will crash soon after it is opened, I was originally using the Gloss Grey Stardock skin but tried other all with the same results.

Again everything was fine until the last update.

WB Info:

Your computer has a Windows Experience Index base score of 5.8
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2408WFP(Digital)) 1 is attached to ATI Radeon HD 4800 Series
(Dell 2408WFP(Digital)) 2 is attached to ATI Radeon HD 4800 Series

Wblind.dll         2009/10/14 15:20:20
Wblind64.dll         2009/10/14 15:20:11
Wbsrv.dll         2009/10/09 13:56:52
SevenConfig.exe         2009/10/13 09:17:26
Wbload.exe         2009/08/03 12:38:10
Wbhelp.dll         2008/04/28 12:35:07
Tray.dll              2009/08/03 12:38:19
Wbload.dll              2009/09/25 09:41:28
Screen.exe         2009/08/28 19:21:05

October 19, 2009 20:39:40

This appears to be happening with per pixel skins that use non shadowed / non outlined text on the titlebar.  There was a change made to this area in the last build and it seems for some reason the office apps are unhappy with it.

The next build will fix this.

October 20, 2009 01:03:28

Oh, if only I would have read this sooner. Restored my machine yesterday to a backup made 2 weeks ago after Office started to act up the last few days...

October 20, 2009 05:46:45

Neil Banfield
The next build will fix this.

October 20, 2009 06:28:19

so this thread leaves me wondering, "and, what does one do until then???"

October 20, 2009 07:48:00

User 'per app' I would say.

October 22, 2009 20:55:53

Excellent work guys. Outlook is a happy skinned camper again

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