Why haven't the crashes/freezes/etc been fixed?

Slowly but surely maybe but slowly.

Slowly but surely maybe but slowly. Probably never.

am i the only one who gets the feeling GPG\Stardock don't give a rats ass about this game?

Noam_B

Slowly but surely maybe but slowly. Probably never.

am i the only one who gets the feeling GPG\Stardock don't give a rats ass about this game?

I'm starting to get that feeling too

One of the devs posted in a journal entry that it's because they can't reproduce it on their own machines.

This game is incredibly buggy and they have not fixed targeting error, yet.

If they can't reproduce it, they need to go to the store, buy a machine with the same specs as most people who are complaining and beat the hell out of it. "We can't reproduce it" is only valid for a day or two. After that, you need to take whatever steps are necessary to reproduce it.

Stardock seems to care but GPG doesn't seem to, on the surface anyways, considering they don't even have the forums in their site and they actively encourage people to not go to theirs. It's like they want to brush the game off as a failure.

Ya, its pretty sad. They rarely even patch, and when they do...they dont fix the things are most annoying about the game. At least keep the game fresh and exciting if its gonna still be buggy and crash. Add more dg's or maps, anything...Gas powered is gettin a bad rep in my book.

Guys like frogboy care and show genuine concern for the community and the future of the game. Its obvious he is the only one on their side who does. Questions are asked "what can be done to keep the community going and the future of the game bright". This game has a lot of potential but no patches or signs of improvement or at least signs of trying is gonna bring this game to a to a tragic end.

Good grief you guys.

Do you have any idea how many updates there have been to Demigod? The last one is barely 2 weeks ago.

There actually isn't a if(iPhire)pGame->Crash() function in there.

GPG is looking into reports we get and slowly but surely they get addressed.

Since v1.1, Stardock has taken the reports and put together hardware configurations that are similar to try to reproduce.

But the issues are a lot lot more complex than people realize. People should note that this sort of thing only happens when playing online and with very specific online conditions that are not easy to reproduce.

But as we do find reproduceable scenarios, we forward them to GPG which adds them to the queue.

I dunno, is it working on IT that has changed my perception?

Because DG is not incredibly buggy, and I do not expect a patch a day. And some issues are nearly impossible to reproduce, that's just the nature of modern PC software, there's too many variables to able to reproduce everything.

And at the end of the day, if the game crashes for 1% of the players... chances are the resources to fix it would be better used somewhere else, and for those players to return the game.

Good grief you guys.

Do you have any idea how many updates there have been to Demigod? The last one is barely 2 weeks ago.

There actually isn't a if(iPhire)pGame->Crash() function in there.

IMO its not unreasonable to complain if you purchased a game and it doesnt work properly on your computer (through no fault of your own) for a few months. Its not like the guy is spamming the boards with this complaints. He just has an expectation that the game will eventually work on his computer and I dont think thats unreasonable.

I appreciate your communication with the players, but I dont think its good to sarcastically chew out a customer because he made a post asking why the game wont working on his computer months after it was released.

quoting post

Are these problems ever going to be fixed?

Of course they will. I helped getting to the bottom of 2 different crashes, one in game, one in lobby. The first one was fixed in the last update, the latter will be fixed in the next update.

Frogboy

reply 9

Good grief you guys.

Do you have any idea how many updates there have been to Demigod? The last one is barely 2 weeks ago.

There actually isn't a if(iPhire)pGame->Crash() function in there.

GPG is looking into reports we get and slowly but surely they get addressed.

Since v1.1, Stardock has taken the reports and put together hardware configurations that are similar to try to reproduce.

But the issues are a lot lot more complex than people realize. People should note that this sort of thing only happens when playing online and with very specific online conditions that are not easy to reproduce.

But as we do find reproduceable scenarios, we forward them to GPG which adds them to the queue.

I'd rather see smaller updates but more frequently, than bigger updates spread far apart. It makes it feel like the game has more active dev's, and also, when something is messed up in a patch, you know you will see it fixed sooner, rather than waiting for that next bulk patch way down the road.

How about the alt-tab crashes? They happen very often, for a lot of people, in any situation.

But god knows you're not gonna reply again.

We do read the forums and put together lists. But as others have pointed out, the attitude on the forum doesn't make one want to participate.

As Brad mentioned, the last update was 12 days ago.

There is another update in the works to fix stats and other issues.

But if you actually want help either contact support@stardock.com or you can put together specific constructive feedback with information like hardware/software configs and what exactly is happening when you run into a problem.

Frogboy,

Since you called me out when I had an honest question.

Maybe you should implement a if(game_doesn't_work), then(don't_release)

I think I'm updating my system to if(new_game_comes_out_by_Stardock), then(don't_buy_it).

The number of updates doesn't mean a thing if they don't fix anything. This isn't a problem with my computer only, it happens to everyone I talk to. And it doesn't crash once in a blue moon, it's happening very often.

You already have my money so you win, but I learned my lesson. I won't make the same mistake twice. And thanks for making me see that.

You're the CEO and you're acting very unprofessional. Maybe getting emotionally involved with the community was a bad idea.

Istari

reply 15

We do read the forums and put together lists. But as others have pointed out, the attitude on the forum doesn't make one want to participate.

As Brad mentioned, the last update was 12 days ago.

There is another update in the works to fix stats and other issues.

But if you actually want help either contact support@stardock.com or you can put together specific constructive feedback with information like hardware/software configs and what exactly is happening when you run into a problem.

I find the attitudes on this forum to actually be milder than those of most places. Its the internet. You have to expect that there are going to be some negative attitudes on forums, ESPECIALLY when you release a game, which by your own admission, has had serious issues at release.

What you can control is how you guys act. I normally appreciate the communication that we get from Frogboy. But for whatever reason he has had some meanspirited, condescending, and just plain rude posts lately. iPhire didnt say or do anything wrong, but Frogboy came back at him with something that was just straight up rude and mean.

This kind of stuff doesnt make things better. In fact, it just stirs things up (see iPhire's response and the "Unban Shadow" threads).

Its the internet - some people are going to have negative attitudes. What you can control is SD people not making things worse.

iPhire

reply 16

You're the CEO and you're acting very unprofessional. Maybe getting emotionally involved with the community was a bad idea.

Don't give him that idea. Stardock communities are the best BECAUSE of the awesomeness of communication we receive.

Guys stop bashing SD or GPG.

They have made their errors,launch before ready,missing feature from other rts/rpg BUT they try to support it the best they could. and the patchs we get prooves it.

Even if the patch would fix only 1 issue, as long as we get patch, thats mean the game isnt dead yet.

Don't forget that we are currently in a unstable economic state that may affect SD and GPG.

sorry for my crappy english

You guys must be retarded or something. If you want people to write you updates and fix your bugs don't slander them on the forums and complain all the time to them, especially when they do interact and listen.

They aren't perposfully ignoring your problems, thats just stupid. Maybe they are focusing on their other games atm but thats because the other games are less finished than demigod and they will make more money releasing a new game than they will patching a released one.

/angry rant

I think I'm updating my system to if(new_game_comes_out_by_Stardock), then(don't_buy_it).

Please see to it.

People have this misconception that companies want customers no matter what. I can assure you that we can do without customers who think their purchase entitles them to abuse us.

I'm a gamer. I make games because I enjoy it. I also don't tend to put up with crap because, well, I don't have to.

But make no mistake, I would prefer our games to make a lot less revenue than have to deal with users who think their purchase entitles them to be jerks. We'll do our best to support people as best as is humanly possible but anyone who thinks that a piece of PC Windows software can be released that works perfectly on 100% of systems is someone who should be playing console games.

The most common crash on Demigod we have identified has to do with a LUA decompression issue. What causes that? It has to be investigated. Is it a certain service pack of Wiindows XP, Windows Vista, or Windows 7? Perhaps some codec on the system has been replaced that changes that way files are decompressed? Perhaps it's an issue that only shows up in multiplayer when the host is language A and the clients are language B and C? Or maybe it's an obsure issue where a SSD drive running on Windows XP is having an obscure issue when files are real-time decompressed in one language and their ISP is trying to use some proprietary compression to send it over the net that doesn't handle double-byte characters? Or maybe it's a genuine bug that only happens on certain systems due to timing, thread performance, or something else that only started happening since v1.1 which, unknown to use, switched the priority on decompression threads from normal to above-normal.

I don't claim to be a professional. I only promise to tell you the truth.

Well said.

Frogboy

reply 21

I think I'm updating my system to if(new_game_comes_out_by_Stardock), then(don't_buy_it).
Please see to it.

People have this misconception that companies want customers no matter what. I can assure you that we can do without customers who think their purchase entitles them to abuse us.

I'm a gamer. I make games because I enjoy it. I also don't tend to put up with crap because, well, I don't have to.

But make no mistake, I would prefer our games to make a lot less revenue than have to deal with users who think their purchase entitles them to be jerks. We'll do our best to support people as best as is humanly possible but anyone who thinks that a piece of PC Windows software can be released that works perfectly on 100% of systems is someone who should be playing console games.

The most common crash on Demigod we have identified has to do with a LUA decompression issue. What causes that? It has to be investigated. Is it a certain service pack of Wiindows XP, Windows Vista, or Windows 7? Perhaps some codec on the system has been replaced that changes that way files are decompressed? Perhaps it's an issue that only shows up in multiplayer when the host is language A and the clients are language B and C? Or maybe it's an obsure issue where a SSD drive running on Windows XP is having an obscure issue when files are real-time decompressed in one language and their ISP is trying to use some proprietary compression to send it over the net that doesn't handle double-byte characters? Or maybe it's a genuine bug that only happens on certain systems due to timing, thread performance, or something else that only started happening since v1.1 which, unknown to use, switched the priority on decompression threads from normal to above-normal.

I don't claim to be a professional. I only promise to tell you the truth.

Hard not to be a douche. Its easy to say that once everyone has already bought the damn game. If 50% of this community had ran into the issues they have now and would have never purchased Demigod I bet things would be different.

His orginal post wasn't even harsh. It was simple....He gets all of this?

I'm glad you don't claim to be a professional.

Sinfulvoid

reply 23

Hard not to be a douche. Its easy to say that once everyone has already bought the damn game. If 50% of this community had ran into the issues they have now and would have never purchased Demigod I bet things would be different.

His orginal post wasn't even harsh. It was simple....He gets all of this?

I'm glad you don't claim to be a professional.

No, it wouldn't have been different. Had sales been poor and performance at launch worse then it was, Frogboy still wouldn't take crap from people who think they can rude to him because they paid for his game.

The OP insinuated, by asking if the problems will ever be fixed, that Stardock and GPG are not working on them. He could have easily asked if there was an ETA, perhaps insight into why his particular problems are occuring, or any other variety of non-insult insuinating questions.

easily asked if there was an ETA, perhaps insight into why his particular problems are occuring, or any other variety of non-insult insuina

Myles can you read?

His question and his tone seems to be simple and subtle. Get your head out your ass. I have a thread with 100+ posts about a bug with no response. These happens to be bugs. LUA file bugs...Very simple BUGS. People quit games that don't work all the time.... Company's that produce high quality games. Do well high quality companys. All I'm saying is the guys post is rahter simple.

Have I seen post like his 100000 times? Yes, is that his fault? No, It isn't but thats okay. PC gaming is not a booming industry remember that. The more crap that you eat means what? The more crap will be put on your plate. Frogboy isn't really the heart of the problem. GPG is....took well over a month to get connections working properly. People want bugs fixed. I don't see tons of qq over new content.

If they want this game to be flavor of the month then thats fine.