Website and Impulse Connection Issues - December 24th

By Island Dog Posted December 24, 2008 12:29:55

We are aware of some issues going on with some of the websites, and Impulse. We are currently working on the problem, and hopefully should be resolved soon.

Thanks for your patience and Happy Holidays.

Update (December 26th):

Downloads have been fixed, but as everything else is getting worked on there still might be intermidiate issues. Please check this thread for updates.

Update (December 28th)

Personal sites on WinCustomize should be working, but uploads are still down at this time

+80 Karma 36 Replies 8 Referrals

The server hardware died today. We are moving it to a new server (along with other functions). The following will be down for a few hours:

1) Serial Generation

2) Serial activation

3) News

4) GC Metaverse

Thank you for your patience.

Go figure, I guess you can't expect hardware to go down when there is someone around to monitor it.

Hope this doesn't screw up anyone's Holiday plans.

That's why uploads fail at 100%, and go to a 404? [e digicons]:hugme:[/e] AND user sites

Sorry that someone has to work today [e digicons][/e]

Happy Holidays to all!

The timing of this is...amazing. [e digicons]:S[/e]

Frogboy!! you're really real!! [e digicons]:grin:[/e]

I love your fish [e digicons]:thumbsup:[/e]

we'll all live.....just go home and enjoy Christmas with families...... [e classic][/e] [e classic][/e]

I think the servers got together and planned a revolution. [e digicons]:rolleyes:[/e]

Is Impulse OK? I need to order my dads Christmas gift toinight.....[e digicons]:omg:[/e]

It sucks that you have to work what a day to pack it in!

The Stardock root database server had a hardware crash on Christmas eve. The DB admins are working on restoring it but some services will be affected including customer database updating, software updating and downloading and other services. We do not currently have an ETA to solve due to limited personnel being available on Christmas eve / Christmas day but it should be rectified within the next 48 hours.

I purchased 2 My Colors Themes but unable to validate registration information.[e digicons]>[/e]

Frogboy!! you're really real!!

I just wish I could figure out what that frog is hanging on to...lol. [e digicons]*_*[/e]

Zargon0225

reply 1

The server hardware died today. We are moving it to a new server (along with other functions). The following will be down for a few hours:

1) Serial Generation

2) Serial activation

See above

The timing of this is...amazing

Yes, and you all should be at home with your families, enjoying the holiday. This stuff could wait a day or so. [e digicons]:waaaa:[/e]

The timing of this is...amazing.

Agree. How crazy is that. Does frogboy pay triple time for those poor soldiers that are working to get those servers back online?

Good to hear actually, I thought something was wrong on my end when I couldn't validate a serial number....

The timing of this is...amazing.

Said one server to the other... [e digicons]:-"[/e]

I haven't been able to upload dreams since last week. I wonder if the two are related?

CarGuy1

reply 21

I haven't been able to upload dreams since last week. I wonder if the two are related?

I think so, I've been trying to upload a few things for 3 days, and can't view user pages, so it must be the WC Database as well, well I guess they are connected [e digicons]:blush:[/e]

I was able to reconnect and reinstall ObjectDock Plus tonight, so thank you for whoever got things working again.

Thanks Stardock tech folks. It wasn't that bad having to wait half a day to play my game! Everything downloaded fine.

You know, while you're waiting you could always sit around, build a campfire, sing a few songs...