order not working

By skibadee Posted October 14, 2008 15:46:08

help I just tried to add cursor fx plus objectdock plus & update my subscription too a full one I all ready have Object Desktop Ultimate i have no clue what too do is not taking serial

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objectdock plus is working now not the others

I need more information. Are you saying you are unable to download or purchase the products?

Edit: I went through your account and I didn't find any purchases or orders. When you say that Object Dock is now working what do you mean? Please elaborate the trouble you are having and we will be happy to help.

i used the wrong email on order its working but i had to open a new account to use subscription my stupid f-up & use stardock central for cursor fx plus & objectdock plus so i have impulse for Object Desktop Ultimate i tried it on there no joy will i have to keep it like this? bronx187 for other account

Nope you certainly will not. However I need you to send the information to support@stardock.com.

Please include all of the account information you can for both. I'll get you fixed as soon as I can. I would be happy to help you here but account information cannot be passed directly through the forums for obvious reasons.

I look forward to helping you out!

many thx Seabass

Everything was cleared from the support queues this afternoon so you should have a reply. Please let me know if you have further troubles or simply send a reply to support. If you have not gotten anything please send me the ticket number and the email address the ticket came from.

I sent another post but they dont seem to get what I mean they just said see first reply so I guess I will have too have 2 accounts thx for your time seabass

PM me what you sent them and any ticket numbers you had. I will do a follow up for you.

ok thx

I have sent you and update on your ticket.

ok seabass I will look your a great help thx

were did you send it to?

I can not find the email?

I can't find any listing in support for you. However you should be getting a PM from me in a few moments (a second one) as I think I have this sorted out.

I sent the info seabass many thx again for your time on this matter[e digicons]5*[/e]

No worries. Let us know here or through support@stardock.com if you have further troubles!

I sent it to you its still the same my 2 accounts?

were was i ment to send it? I thought everything would be on this account?

did you get my pm seabass I think were nearly there lol edit I don't know why I can't get rid of that email thats not mine in impulse?

Yep sent you a reply. Please let me know and I will see to it as soon as possible.

ok sent thx [e digicons]:wc:[/e]

everything is working fine now seabass I am very greatfull so many thx again m8 [e digicons]k6[/e] [e digicons]k6[/e] you were a great help [e digicons]:beer:[/e]

Great! Sorry that it took longer than expected. Please let me know if you have further troubles.

will do thx